Test content: product quality inspection (hot melt viscosity, softening point), size (length, diameter), appearance (impurities, bubbles, black spots, chromatic aberration, scratches, transparency, printing or not printing), packaging (products Gross weight, carton model, product name, specification, label), only to confirm that the above content is not abnormal, can arrange delivery to the customer. After the test is completed, the mass production is arranged and the sample is left. Arranged to the customer after production is completed. If the customer receives the goods, if there is still a problem, the quality control will take samples to compare the large goods and confirm whether the products are the same batch of products. Is it a product of our company?

Detection time: 1. Before mass production begins. 2. During the production process. 3. During the packaging process. 4. Shipment before loading. Real-time detection avoids problems with the quality of the product.

Exception handling: Products with abnormal quality are prohibited from shipping. Confirm that there is no problem at all and then arrange for the goods to come out.

Common abnormal feedback: 1. The customer responded that our hot melt adhesive could not be glued, and the viscosity was not as good as before.

A: Our hot melt adhesive formulation has not changed, and the viscosity and viscosity of the product are also very stable. After the business communication, it was found that the production process of the customer has changed, so it is necessary to re-select other types of hot melt adhesive.

Possible reasons analysis: 1. We sent the wrong goods to the customer. 2. The production process has changed at the customer's side.

2. The customer reacts that the appearance of our hot melt adhesive is too large.

A: The comparison of quality control and sample collection is not our product at all. After business communication, it is indeed caused by the customer sending the wrong goods to his customers.

Possible reasons: 1. We sent the wrong goods to the customer. 2. The customer has made a mistake in the cargo model. 3. The customer himself made a mistake under his own order.

Once the customer responds to the abnormal product, our Weiwang hot melt adhesive business and technology will give feedback for the first time to find the exact cause of the abnormality. Thereby helping customers solve problems. Strict quality inspection process is the foundation of Weiwang's product stability and the foundation of Weiwang's customer stability.

   2019-5-24